How to solve the problem that the headrest DVD player cannot be turned on?

Recently, some of our customers encountered the problem that the headrest DVD player cannot boot.

To solve this problem, the following points should be checked first.

- First check which power cable is connected to the DVD player. When using the ISO wiring harness ( Figure 1 ) to turn on the DVD player, please check whether the connected voltage has reached 12V and the plug has good contact with the power supply.

Figure 1: ISO wiring harness

- If you use a cigarette lighter adapter ( Figure 2&3 ) to turn on the DVD player, make sure the indicator light on the adapter is red. Or After connecting the power cord, you should check whether the power indicator (red or blue light) is on.

Figure 2: Cigarette lighter adapter

Figure 3: Cigarette lighter adapter

If the player indicator does not light up after connecting the cigarette lighter adapter, there may be a problem with the cigarette lighter. You can send an email to our customer service to replace the cigarette lighter adapter.

Figure 4: Indicator light

If the indicator light could turn on but the player cannot be turned on, please also send an email to our customer service for assistance. It is best to include the order number and detailed instructions.